1. Shopping Cart
Please click on the “Shopping Cart” button in order to select the product of your choice so that it will be placed into the cart. In removing the item by clicking on “Remove” or cancelling the order process, you are able to make changes to your order at any time until you are ready to order.
In case you are finished selecting your item(s), please click on “Proceed to Checkout” to move onto the next step.
2. Checkout
In case you already have an account with us, do not forget to enter your email address and password. Otherwise, you have the opportunity to register as a new customer. Please note that your data is collected, processed and used under strict compliance with data protection regulations (see Privacy Policy). We make sure that this data will not be used for any other purposes or given to a third party.
If you are already signed in, you can now select your shipping method. Click on “Next” to move onto the next step.
3. Verifying your billing address / Selecting your payment method
Please check that your billing address is correct and enter the desired payment method. Click on “Next” to move onto the next step.
4. Verifying shipping address / Selecting shipping method
Please verify that your shipping address is correct and enter the desired shipping method. Click on “Next” to move onto the next step.
5. Finalising your order / Terms and Conditions and Privacy Policy
See the overview of your order – the selected items, the shipping and billing address and your contact details – and verify that it is all correct, and that you have carefully read our Terms and Conditions and Cancellation Policy. Accepting our Terms and Conditions and the Privacy Policy (tick box) are necessary in order to continue with the order process.
Click on “Place Order” to send us your order. Your purchase order now becomes binding.
See our Cancellation Policy here
Payment Methods
Method of payment
We offer the following payment methods. Simply choose the optimal payment method for you. Shipping costs are partially dependent on the selected payment. The prices given in the respective offers represent final prices. They include all price components, including any applicable taxes such as VAT. Only in cross-border deliveries may, in individual cases other taxes (e.g. in the case of an intra-Community acquisition) and / or charges (e.g. customs duties) be payable by you, but not to the seller, but the customs and tax authorities there. The resulting shipping costs are not included in the purchase price, they are retrievable on the page “shipping costs”, are reported separately during the order process, and are also to bear by you.
Creditcard
Pay with Visa or Mastercard credit cards.
PayPal
PayPal is the faster, safer way to pay online.
Bank Transfer / Prepayment
Please transfer the invoice amount to the following account:
Account Name:
IBAN:
Account Number:
Bank Name:
Shipping Costs & Delivery
Shipping Costs
Both shipping costs and VAT are dependent on your place of residence. The values displayed in the shopping cart are therefore initially estimated and will be updated during the purchase process. Below you will find an overview of the shipping costs:
Countries | Shipping Costs* |
---|---|
Austria, Belgium, France, Germany, Italy Luxembourg, Netherlands, Poland, Portugal, Spain (+Balearic Islands |
Free shipping from 49 € € 3.90 |
Bulgaria, Denmark, Croatia, Cyprus, Czech Republic, Hungary, Estonia, Finland, Greece, Latvia, Lithuania, Malta, Portugal, Ireland, Romania, Sweden, Switzerland, Slovakia, Slovenia |
Free shipping from 49 € € 5.90 |
Russia |
Free shipping from 49 € € 9.90 |
Canary Islands, Ceuta and Melilla, United Kingdom (UK) |
Free shipping from 59 € € 9.90 |
* Any customs duties and local taxes are to be paid by the recipient
Delivery times
Our shipping times may vary. After you placed your order, it takes about 2-4 working days until your order is processed in our logistics center. Once your package is ready for shipment and you received your shipping confirmation via email, you can expect the following delivery times:
Countries | Delivery times* |
---|---|
European countries | 4 to 6 working days |
* Without any processing times at customs
Carrier
In the following countries we deliver with:
Countries | Carrier |
---|---|
Belgium, Germany, Luxembourg, Netherlands, Poland, Bulgaria, Denmark, Estonia, Finland, Greece, Ireland, Croatia, Latvia, Lithuania, Malta, Romania, Sweden, Switzerland, Slovakia, Slovenia, Czech Republic, Hungary, Cyprus, Russia, United Kingdom, Canary Islands, Ceuta and Melilla | DHL |
France | Colissimo |
Italy | BRT |
Portugal, Spain (+Balearic Islands) | SEUR |
Austria | DPD |
In the event that you have not received any shipping information after 10 working days, please contact our customer service.